Coinbase tragedy: Bitstamp and Ledger execs talk about customer service and exchanges
Coinbase, a popular cryptocurrency exchange, has recently received a slew of customer care complaints about account lockouts, hacking, missing cash and overall customer experience at the crypto exchange. Hundreds of users responded to a recent tweet by crypto analyst Kaleo, all sharing anecdotes about their negative experiences with the exchange. This isn’t the first time […]
Kate Rouch joins Coinbase as Chief marketing officer
After serving more than 11 years as a Facebook executive, Kate Rouch will be joining major cryptocurrency exchange Coinbase. She said also hopes to “introduce millions of people to the benefits of cryptocurrencies.” Coinbase chief operating officer Emilie Choi announced Rouch as the company’s new chief marketing officer in a blog post on Thursday. Rouch […]
Coinbase slams US lawmakers for their hasty insertion of the infrastructure bill
In a statement, Coinbase’s global tax vice president expressed his displeasure with Congress for rushing through controversial crypto tax provisions as part of an infrastructure package, saying that the bill might affect up to 60 million Americans. Cryptocurrency provisions were rushed into the bipartisan infrastructure bill by Congress at the last minute, according to Coinbase […]
Coinbase adds phone line support for account breach
The new support feature of Coinbase will help curb some of the risks involved in trading cryptocurrencies as users who suspect fraud will be able to connect to a live operator and an investigation process will begin. Customers who suspect their account has been hacked by third parties will now be able to call a […]
Coinbase discloses plans to add $500M worth of crypto to its digital assets
While unveiling intentions to add half a billion dollars worth of crypto to its balance sheet, Coinbase CEO Brian Armstrong anticipates the percentage of income spent on cryptos to climb over time. In an August 20 tweet, Coinbase CEO Brian Armstrong revealed that the business’s board of directors had approved the crypto spending spree, adding […]